Keep in mind that Alexa doesn’t need to have Amazon Music as the default service to actually use it. You can find this in the Music & Podcasts section of Alexa’s Settings. If other people are using your Alexa app, you should check to see if anyone switched the default music player to another service. However, that can be changed if you use a different music service, as long as you have the login information for popular streaming apps like Apple Music, Tidal, Spotify, SiriusXM, and so on. We mentioned that Alexa’s default “look for music here” setting was Amazon Music. Alexa was switched to a different default service ![]() You could, of course, track down the offender and deal with them, but this may be a good time to look into a Family Plan (currently with a four-month free deal). If someone else is using your Amazon account to play music on their device, then you won’t be able to play on yours. Remember, if you are on the limited individual Amazon Music plan, you can only stream on one device at a time. Someone else is streaming on a different device Head into the Alexa app to check what account you’re using as a login. Sometimes accounts can get switched due to accidents, different family members using the Echo, or voice recognition and profile settings. Alexa won’t be able to stream music unless the account you are using is linked to one of the Amazon Music subscriptions. You are on the wrong accountĭouble-check that you are signed in to the right account that has access to Amazon Music. You can get some confirmation by checking the status of the service at Downdetector. If it’s a serious outage, then Alexa will probably say something like, “Sorry, I can’t connect right now.” Sometimes certain services or capabilities may be down instead of the entire service. Amazon Music services are downĪmazon Music can crash sometimes, too. If you recently got a new router or changed router settings, then a network firewall could be preventing Alexa from connecting to some services - Amazon has a list of the ports you need to keep open, or you could disable router firewalls completely and then try again. If your router has run into a bug, your home internet may be down completely and need to be rebooted. If your Alexa device is too far away from your router, it may not be able to make a solid connection. Even if there aren’t any updates available, it’s a good idea to unplug devices like Echos, wait for a minute, then plug them back in and let them perform a basic reboot. Use the app to search for any updates and apply them. If it’s been a while since you used the Alexa device, go to the Alexa app and tap Devices to find the speaker you’re using. Here are a few things that may be going on, and what you should do next to fix them. It could be anything from Wi-Fi issues to settings that need an adjustment. There are many reasons why music might not be playing on your Alexa device. Why won’t my Amazon Music play on my Alexa? Amazon has about 75 million songs, including tunes that support Dolby Atmos, 360 Reality Audio, and other sought-after formats, although not all those will be available depending on your subscription. Prime members do get access to around 2 million songs for free with their own subscription, but it shouldn’t be confused with a true Amazon Music subscription. ![]() A single-device plan will cost you $5 per month, while an unlimited plan will cost $9 per month (although you get a discount if you are an Amazon Prime member). Of course, Amazon Music does require a subscription fee. The best outdoor security cameras for 2023 But, if you talk about Amazon Music, this service gives you access only to stream audio content including songs and podcasts and that's the major point of difference between the two. With an Amazon Prime subscription, you can easily enjoy the available video and audio content without any hassle. What's the Difference Between Amazon Prime and Amazon Music? However, if your preferred music does not fall into this category, then you need to pay an additional charge for streaming a 90 million collection of songs. If you are an Amazon Prime member but not a member of Amazon Prime Music, then you can only stream 2 million songs through it. Why am I getting charged for Amazon Music when I have Prime? On the other hand, mobile device users can use the Application Store of their devices to install and use the Amazon Prime Music app. In order to access the Prime Music service offered by Amazon, you can navigate to the official website of Amazon Music and stream songs endlessly. So, yes, you can definitely stream Amazon Music for free through your Prime membership. You can definitely enjoy a piece of unlimited free music through the Amazon Prime Music feature. If you already have a subscription to Amazon Prime and you wish to have an uninterrupted music experience, then there is a good piece of news for you.
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